Domestic Workers in Johannesburg

How to Find Reliable Domestic Workers in Johannesburg

Finding a domestic worker can often be a headache.  We have all heard horror stories about somebody taking a chance and hiring someone in a hurry, only to find later that they have disappeared with the contents of the house once the keys were handed over!  Getting somebody to look after your possessions and your home well is very difficult.  You need to be able to trust that person, not only to keep your possessions safe, but they also need to know how to clean and maintain certain pieces of furniture and household implements without damage. 

Trained domestic workers are often hard to come by and you may end up having to train your own domestic, which takes time and effort.  A lot of the time you may not be at home with the worker, which means that not only does the domestic worker need to be disciplined in carrying out their work effectively; they must also be trusted around your most precious items!  If you live in Gauteng, hiring a reliable domestic worker in Johannesburg may be challenging.  It’s a lot easier, however, than you may think when you use the services of a good local and professional agency.

When you are looking for a domestic worker, it is important that you do so with care and follow a procedure.  It is usually the easiest to use somebody that comes recommended by friends or family, or somebody that you know, but if such a person does not exist, you may have to find a domestic worker through an agency.  This takes a lot of work out of the selection process.  However there are still steps you have to follow in order to ensure that you get the most suitable person for the job.

You have to formalise the procedure and you may want to enlist the help of your agency to find out what information they will need from you in order to find a suitable candidate for you. 

Discuss the following with your fellow inhabitants and make a list of requirements:

  • What is required of the domestic worker in terms of duties, including cleaning, washing, ironing, cooking, gardening, dog walking, etc.
  • Working days and hours.
  • Special duties or hours (e.g. dog walking, child minding or working weekends).
  • Special skills needed (sewing, housekeeping or child minding).
  • Budget – keep in mind that the agency will charge a fee for the service.
  • If you choose to go through an agency, you may be able to choose whether you would like a single placement for the long term or whether you would like to just use their mobile cleaning service.


Once you have formalised the above, you can provide the agency with the information they need.  They will probably need a list of duties and information outlining all of the above issues as agreed by the house inhabitants.  Once you have provided the agency with these details, they will advertise for candidates and interview them, then shortlist candidates for you.  You will then be able to choose candidates from the shortlist to interview. 

There are various benefits to using an agency:

  • If you use a local agency, they will be able to find someone for you in your vicinity – for instance if you live in Gauteng, they will no doubt have a list of domestic workers in Johannesburg for you to choose from.  The local agencies are more familiar with geography and employee dynamics in their particular area.
  • A good agency will take the leg work out of the interviewing process and provide a transparent service that does background checks and thorough following up on references.  They are therefore most likely to match you with a reliable employee than if you hired someone that you did not know.
  • Their placement fees will quite often include a guarantee, which means that if the domestic worker does not work well or if anything goes wrong within the first three months they will find you another for free. 
  • Some agencies also offer staff on a short term basis, such as employee absentees or holiday periods when extra help is needed.


NannyMaids is a very professional agency that provides nannies and domestic workers in Johannesburg and the surrounding areas to prospective employers.  We have well-trained, experienced and reliable staff on our books who will clean your house effectively and quickly.  We are also very cost efficient. Call us to find out more about how we can find your ideal domestic worker today!


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